FAQs: Details of 2019 European final ticket sales

Tuesday 15 May 2018

With tickets for the European rugby finals in Newcastle in May 2019 now on sale, our quick and easy guide addresses many of your queries.

What are the European club rugby finals?

The European Rugby Champions Cup is European rugby’s premier competition, contested by the continent’s top clubs and their stars of the global game. In football terminology, it is the equivalent of the Champions League. The European Rugby Challenge Cup would equate to the Europa League, bringing together heavyweight clubs and emerging teams, also battling for a major piece of silverware. The European Rugby Continental Shield, meanwhile, is a competition which sees teams from developing rugby nations competing for a place in the European Rugby Challenge Cup.

Where and when are they being held?

All three finals are being held over the weekend of Friday 10 May and Saturday 11 May. The European Rugby Challenge Cup final is played at St James’ Park on the evening of Friday 10 May, the European Rugby Continental Shield final is played at Kingston Park Stadium at lunchtime on Saturday 11 May and the European Rugby Champions Cup final is played at St James’ Park on the afternoon of Saturday 11 May. Kick-off times will be confirmed in due course.

Where is St James’ Park?

The 52,000-capacity home of Newcastle United Football Club is situated in the centre of the city, surrounded by numerous bars, shops, restaurants, hotels and parking. The stadium is a five-minute walk from Newcastle’s main train station and is also served by major bus routes and the Tyne & Wear Metro, which links Newcastle with the airport, Sunderland and Gateshead.

When do tickets go on sale and how can I book?

Tickets went on general sale to the public at 10.00am on Tuesday 15 May via the Newcastle United box office on 0844 372 1892 and online by clicking here. .

What are the ticket prices?

For the European Rugby Champions Cup final, ticket prices start from £20 adults and £10 juniors, while for the European Rugby Challenge Cup final they start from £15 adults and £5 juniors. The full list of ticket price categories is available by clicking here.

How much are the ticket booking fees and why are they in place?

For sales of under £20 there is a flat fee of £2 per transaction. For sales of over £20 there is a fee of 6% per transaction. These fees are to cover credit card administration costs, postage fees and the printing cost of the wallet the tickets will come in.

What’s the maximum number of tickets I can buy in one transaction?

There is a maximum number of eight tickets per transaction.

If I want to bring a group of more than 8 who should I contact?

For details please email chris.scott@newcastle-falcons.co.uk for groups of more than 8.

Ticket prices are only for adults and juniors. What age constitutes a ‘junior’?

Juniors must be aged under 16 on 31 August, 2018. This equates to school year 11 or lower for the 2018/19 UK education period.

When will I receive my tickets? Will they be e-tickets or physical tickets received by post?

Tickets will be received 3-4 weeks out from the game, and they will be physical tickets.

How can I book disability access tickets?

For tickets which require any element of disability access please call the Newcastle United box office on 0844 372 1892.

Where can I get information about hospitality packages?

Please email corporatesales@newcastle-falcons.co.uk or call 0191 214 2892 for details of hospitality packages. Sales commence on the 15 May 2018.

What are the accommodation options when I’m in Newcastle?

There are a variety of accommodation choices to suit all budgets across a number of locations throughout the city and surrounding areas. Please visit NewcastleGateshead Initiative's website which offers accommodation options on www.newcastlegateshead.com/EPCR2019

How can I get to Newcastle upon Tyne?

Newcastle upon Tyne is served by Newcastle International Airport, which is a 20-minute Metro ride or a short drive from the city centre. Newcastle Central Station provides direct and regular train links with major cities including London, Edinburgh, Manchester and Birmingham, while the M1 motorway serves a city which also has a major coach station right in the centre.

What else is there to do in Newcastle and the surrounding region whilst I’m there for the finals?

Newcastle is synonymous with vibrant nightlife, a warm welcome and outstanding culture. A passionate sporting city, Newcastle boasts a food scene which caters to every taste, from Michelin-starred restaurants to street food, while the bars and night clubs make it a destination city for party-goers all year round. The city will stage a Fans Village throughout the weekend that will cater for both rugby supporters and the local population.

Surrounded by outstanding coastline and beautiful countryside, Newcastle boasts something for everyone. For more information visit. For further information please visit the Newcastle Gateshead Initiative website on www.newcastlegateshead.com .

Are the finals likely to sell out?

The European Rugby Champions Cup Final is likely to sell out. All but one of the last 12 Champions Cup finals have had crowds bigger than St James’ Park’s stadium capacity of 52,000. Strong demand is also expected for the Challenge Cup Final.

What is the Continental Shield Final, when is it and how can I see it?

The European Continental Shield final will be held at lunchtime on Saturday 11 May at Kingston Park Stadium, the 10,000-capacity home of Premiership club Newcastle Falcons. The tournament sees clubs from Europe’s developing rugby nations competing for a place in the following season’s European Challenge Cup. Details on tickets and kick-off time will be confirmed in due course.

Can we drink whilst watching the games at St James’ Park?

Yes, supporters watching the finals at St James’ Park can consume alcoholic drinks at their seats.

Can I purchase car parking for the Challenge Cup or Champions Cup finals?

No, but Newcastle city centre has numerous parking options including major multi-storey car parks. The city also has an outstanding public transport system with the Tyne & Wear Metro and major bus and train routes serving the city centre.

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