Here at Newcastle Falcons we are dedicated to being a fully inclusive stadium ensuring our fans of all ages, backgrounds, abilities and circumstances enjoy their experience with us.

Newcastle Falcons offers a range of facilities and services to support spectators with any additional needs and our Community Foundation continues to invest in several community programmes which enable more people to play rugby, get involved in the game and reduce levels of social isolation and increase social connectedness.

Kingston Park accessible spectator experience

Newcastle Falcons is committed to providing an inclusive and high-quality experience for all our spectators. Kingston Park offers designated disabled parking, seating and toilet provision and we continue to audit our stadium accessibility on a regular basis.

Tickets

Newcastle Falcons offer a complimentary personal assistant or companion ticket, but we would ask to see some documentation showing that individual is in receipt of medium/enhanced rate disability living allowance, or enhanced rate of PIP payments.

You can send a copy or photograph of this documentation to our ticket office and the team will be happy to help. You will then be allocated seating with a single personal assistant or companion seat alongside an accessible bay.

Please contact the ticket office in advance of the match on 0191 214 2800 or email them to discuss any specific access requirements.

Stadium access

Individuals with additional accessibility requirements can access Kingston Park Stadium via any entry point and will be granted free movement around the stadium.

If a spectator has a specific mobility issue and requires support or guidance, please contact our ticket office in advance of the match on 0191 214 5588 opt 1 or email them to discuss specific access requirements or any concerns.

Parking

Kingston Park has 32 designated accessible parking spaces in the East, West and South car parks which can be reserved seasonally or in advance of a match, subject to availability, by calling the ticket office on 0191 214 2800.

Blue Badge holders will be asked to show their badge on arrival before they are granted access. Spectators without a parking pass can be dropped off at the south end of the west stand where they will be able to access the stadium via any of the open entrances.

Seating Facilities

We provide 105 accessible bays across the stadium which provide good views of the pitch and the option of a companion bay, as well as a number of easy access seats for ambulant users with crutches, sticks or walking frames, which also allow for larger group bookings.

Corporate, high level accessible is also available in the West Stand on a seasonal or match by match basis. This seating can be accessed through the main reception in West stand via the lift.

Please contact our ticket office in advance of the match on 0191 214 2800 or email them to discuss your specific access requirements.

Toilet Facilities

Accessible toilets are available in the following locations:

West Stand – five disabled unisex WCs

South Stand – two disabled unisex WCs

East Stand – one disabled unisex WCs

Sensory packs

Sensory packs are now available to supporters on match days at Kingston Park, aimed at improving accessibility and inclusivity at the venue.

These items aim to lessen sensory overload to supporters, particularly in situations where the environment becomes stressful, agitating or anxiety-inducing and aid in sensory input, contributing to a calmer experience for supporters at the stadium to enjoy the experience to the fullest.

The packs are available from our club shop with a £15 refundable hire charge, containing ear defenders and sensory toys.

If you would like any further information about our facilities or you would like to book match day tickets and car parking, please contact our ticket office on 0191 214 2800. Alternatively, you can drop the team an email: ticketoffice@newcastle-falcons.co.uk.

To view our Access Policy, please click here.