**TICKETS**

Tickets for the event are now sold out. Your tickets will be issued digitally to the email you provided when booking.

Your ticket will have a designated stand or terrace on it (whether standing or seated) and will only be valid for that stand or terrace. If you do not have an allocated stand or terrace on your tickets please contact the ticket office on 0191 214 5588 opt 1 or via email ticketoffice@newcastle-falcons.co.uk.

Turnstiles and stadium bars will open at 2.45pm (for a 4.45pm kick off).

Our ticket hotline number is 0191 214 5588 option 1. We are very busy in the run up to a matchday so alternatively you can email: **ticketoffice@newcastle-falcons.co.uk** for all ticketing queries.

Ticketing windows (located in our East stand shop) will be open on the day for customer service queries.

There will be staff on hand to point you in the right direction should you have any other queries.

Our ticketing terms and conditions can be accessed for match-by-match tickets **[HERE][1]**.

**GETTING TO THE STADIUM AND PARKING**

The stadium address is Kingston Park Stadium, Brunton Road, Kenton Bank Foot, Newcastle Upon Tyne, NE13 8AF. We are located 2-miles from Newcastle Airport.

Limited car parking is available at the stadium and is now sold out for the Red Roses fixture.

Please note you will need to bring your digital parking pass with you on the day of the game or you will not be granted access to the stadium parking. Accessible bays are also available, again on a first come, first served basis. Please present the stewards with your blue badge and pre-purchased parking pass upon arrival.

The car park, and the approach to the stadium, can get very busy on a match-day, so we recommend leaving additional time to find a space and get parked before kick-off. Where possible we recommend using an alternative means of transport to get to the stadium. There are two **[metro stations][2]** a short walk from the stadium – Kingston Park and Bank Foot. There is also a park and ride facility available at Bank Foot and Callerton Parkway. We are also on a number of local bus routes with the nearest bus stops on Brunton Road and Windsor Way.

Please note, we are now a cashless stadium, meaning any payments made on-site must be made using a credit or debit card, Apple or Android pay, or equivalent platforms. Staff are unable to accommodate cash requests.

**PROGRAMME**

Match programmes will be on sale via roaming sellers and at our retail outlets. Please note we are a cashless stadium and will be unable to accommodate cash purchase requests.

**STADIUM INFORMATION**

Kingston Park is now a CASHLESS Stadium. We accept cards, Apple Pay, Android Pay and equivalent platforms.

The taking, reproduction or publishing in any form of video recordings of a Match, or any part of a Match, on any device is strictly forbidden.

You can enter the stadium via any entrance. We have dedicated standing terraces in the South East (pitchside) and North East (steps and raised terrace) corners where spectators are permitted to be pitch side, all ticket holders can stand pitch side in these areas. Under 16s (15 and under) are also permitted to stand pitch side in North and South. Anyone over 16 is not permitted to stand pitch side in these areas. If you are 16 or over and wish to stand pitch side, please book tickets in the South East terrace. No one is permitted to stand pitch side in West. Anyone standing in an area they’re not permitted will be moved on by the stewards or stadium staff. Refusal to move at the request of a steward or stadium staff will result in positive action being taken and/or removal from the stadium.

We have free Wi-Fi on site. While at the stadium simply select ‘visitor’ and follow the on-screen instructions to access.

All match attendees are required to maintain polite behavioural standards in line with our Spectators’ Code of Conduct during their time at Kingston Park; any guests not adhering to this may be addressed by stewards or asked to leave the stadium.

Kingston Park is a no smoking and electronic cigarette free stadium. Please utilise the designated areas outside of the stadium. Vaping is not permitted in any part of Kingston Park Stadium.

We serve drinks in reusable cups to try to reduce the use of single-use plastic across the stadium as part of our sustainability efforts. Each new cup costs £1. Money for returned cups can be refunded to your card up to a value of £10. You must be over 18 to return cups and can only return 10 cups, per adult, per match.

As part of our efforts to be more environmentally friendly there are several litter and recycling bins around the perimeter of the pitch, please use them accordingly.

**ON ARRIVAL**

Upon arrival at the stadium, staff will be on hand to direct you if required. You may enter the stadium via any entrance, excluding hospitality (West reception). You must have hospitality ticket to come in this entrance. Anyone else will be redirected to the nearest alternative entrance.

Our security team will carry out bag searches as you enter the stadium. This is to ensure your safety on site. Stewards or the stadium staff may also choose to take additional safety and security measures at their own discretion.

Bringing your own alcohol on-site is prohibited. Food and drink purchased outside of the stadium, particularly in glass or metal containers may be removed at the stewards discretion.
Smoking and vaping are strictly prohibited inside the stadium at all times.

**MATCH-DAY FOOD AND DRINK**

We have plenty of food and drink outlets open throughout the stadium for all your match-day needs!

Please note the Tap & Tackle bar (located in East stand) will be closed to the general public but open and accessibly to East Stand and South East terrace ticket holders.

**RETAIL**

We have retail units in our East stand shop and our South and West concourses. England Rugby will also have their retail unit stationed in the North West corner.

Macron official kits and training wear is available alongside new ranges of match day products, gifts and accessories. Our new True North range covering mens, ladies and juniors will feature a carousel of designs throughout the season.

We offer a free click and collect service via our online store available to view at **[www.shopfalcons.co.uk][3]**

To contact the Club Shop: **0191 214 2826** or email: **retail@newcastle-falcons.co.uk**.

**MATCH-DAY HOSPITALITY**

Our hospitality team is on hand to answer any questions you have about our match-day hospitality offering. Please contact them on **corporatesales@newcastle-falcons.co.uk** or 0191 214 2892.

For the England vs Scotland fixture your tickets, and carparking pass, will have been issued digitally. Your arrival time will vary depending on the room you’re in, please see your itinerary issued by the team for more detail. Pre-match Q&As will take place from 3.30pm.

All match attendees are required to maintain polite behavioural standards in line with our Spectators’ Code of Conduct during their time at Kingston Park; any guests not adhering to this may be addressed by stewards or asked to leave the stadium.

Kingston Park is a no smoking and electronic cigarette free stadium. Please utilise the designated areas outside of the stadium. Vaping is not permitted in any part of Kingston Park Stadium.

**Please note, stadium restrictions will be in force across the stadium and access to some areas is prohibited without the relevant accreditation.**

[1]: https://www.yumpu.com/xx/document/read/67076251/newcastle-falcons-match-by-match-ticketing-terms-and-conditions
[2]: https://www.nexus.org.uk/metro
[3]: http://www.shopfalcons.co.uk